[Hilfe] Trojaner auf dem PC

[rVs14]

Hallo, wie ihr wahrscheinlich schon dem Topic entnehmen könnt, habe ich ein riesen Problem mit einem Trojaner. Habe es heute bemerkt, als ein Spam-Supportticket an Made-E raus ging wo ich einen Webspace habe. Zudem wurde an alle meine Facebook Kontakte eine Spammail versendet mit folgenden Inhalt:

Spoiler:

Hi friend!
life has thrown a few curveballs my way this makes it impossible for me to fall behind all the stress was starting to take a toll on me.
Bitte nur auf den Link gehen wenn ihr erfahren seid!
http://bookshelf.110mb.com/newsjournal/37ShaunWood/ im back in control of my life
this is just between us.

Was kann ich machen?

Der Hijackthis-Log:

Spoiler:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 15:38:52, on 05.06.2012
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Users\Moritz\AppData\Roaming\Spotify\spotify.ex e
C:\Users\Moritz\AppData\Roaming\Spotify\Data\Spoti fyWebHelper.exe
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Users\Moritz\AppData\Local\Google\Chrome\Applic ation\chrome.exe
C:\Users\Moritz\AppData\Local\Google\Chrome\Applic ation\chrome.exe
C:\Users\Moritz\AppData\Local\Google\Chrome\Applic ation\chrome.exe
C:\Users\Moritz\AppData\Local\Google\Chrome\Applic ation\chrome.exe
C:\Users\Moritz\AppData\Local\Google\Chrome\Applic ation\chrome.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Users\Moritz\AppData\Local\Google\Chrome\Applic ation\chrome.exe
C:\Users\Moritz\AppData\Local\Google\Chrome\Applic ation\chrome.exe
C:\Users\Moritz\Downloads\HiJackThis204.exe
C:\Program Files (x86)\PSPad editor\PSPad.exe
C:\Users\Moritz\AppData\Local\Google\Chrome\Applic ation\chrome.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = 90.182.221.18888
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: 74.208.10.249 gs.apple.com
O1 - Hosts: 127.94.0.1 client.openvpn.net
O1 - Hosts: 127.94.0.2 openvpn-client.us.shieldexchange.com
O2 - BHO: SuggestMeYesBHO - {0FB6A909-6086-458F-BD92-1F8EE10042A0} - C:\Program Files (x86)\AutocompletePro\AutocompletePro.dll
O2 - BHO: Windows Live ID-Anmelde-Hilfsprogramm - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~2\WI3C8A~1\Datamngr\ToolBar\searchqudtx. dll
O2 - BHO: SearchCore for Browsers - {9D717F81-9148-4f12-8568-69135F087DB0} - C:\PROGRA~2\SEARCH~1\SEARCH~1\BROWSE~1.DLL
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.0 Runtime\bin\jp2ssv.dll
O2 - BHO: Hotspot Shield Class - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files (x86)\Hotspot Shield\HssIE\HssIE.dll
O3 - Toolbar: Babylon Toolbar - {98889811-442D-49dd-99D7-DC866BE87DBC} - C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\Babyl onToolbarTlbr.dll
O4 - HKCU\..\Run: [Spotify] "C:\Users\Moritz\AppData\Roaming\Spotify\Spotify.e xe" /uri spotify:autostart
O4 - HKCU\..\Run: [Spotify Web Helper] "C:\Users\Moritz\AppData\Roaming\Spotify\Data\Spot ifyWebHelper.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOKALER DIENST')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOKALER DIENST')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETZWERKDIENST')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETZWERKDIENST')
O8 - Extra context menu item: Download all by YouTube Robot - C:\Program Files (x86)\YouTubeRobot\downall.htm
O8 - Extra context menu item: Download by YouTube Robot - C:\Program Files (x86)\YouTubeRobot\downlink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Free YouTube to MP3 Converter - C:\Users\Moritz\AppData\Roaming\DVDVideoSoftIEHelp ers\freeyoutubetomp3converter.htm
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~2\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: Report to BullGuard - {27FD17FB-CF63-486b-B2BE-8D8781CBEA01} - C:\Program Files\BullGuard Ltd\BullGuard Antivirus\Files32\Antiphishing\IE\BGAntiphishingIE .dll
O9 - Extra button: ICQ7.7 - {77F665FD-3F60-4B0A-AE14-EC124B7A7FCE} - C:\Program Files (x86)\ICQ7.7\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ7.7 - {77F665FD-3F60-4B0A-AE14-EC124B7A7FCE} - C:\Program Files (x86)\ICQ7.7\ICQ.exe
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\prxernsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\prxerdrv.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\prxerdrv.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\prxerdrv.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\prxerdrv.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\prxerdrv.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/Messen.../GAME_UNO1.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
O23 - Service: Apache2.2 - Apache Software Foundation - C:\xampp\apache\bin\httpd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Dienst "Bonjour" (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BullGuard Behavioural Detection (BsBhvScan) - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard Antivirus\BullGuardBhvScanner.exe
O23 - Service: BullGuard scanning service (BsScanner) - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard Antivirus\BullGuardScanner.exe
O23 - Service: BlueStacks Android Service (BstHdAndroidSvc) - BlueStack Systems, Inc. - C:\Program Files (x86)\BlueStacks\HD-Service.exe
O23 - Service: BlueStacks Log Rotator Service (BstHdLogRotatorSvc) - BlueStack Systems, Inc. - C:\Program Files (x86)\BlueStacks\HD-LogRotatorService.exe
O23 - Service: BullGuard update service (BsUpdate) - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard Antivirus\BullGuardUpdate.exe
O23 - Service: cFosSpeed System Service (cFosSpeedS) - cFos Software GmbH - C:\Program Files\cFosSpeed\spd.exe
O23 - Service: CyberGhost VPN Client (CGVPNCliSrvc) - mobile concepts GmbH - C:\Program Files\S.A.D\CyberGhost VPN\CGVPNCliService.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: EPSON V5 Service4(04) (EPSON_EB_RPCV4_04) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50STB.EXE
O23 - Service: EPSON V3 Service4(04) (EPSON_PM_RPCV4_04) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FileZilla Server FTP server (FileZilla Server) - FileZilla Project - C:\xampp\filezillaftp\filezillaserver.exe
O23 - Service: Google Update-Dienst (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update-Dienst (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: LogMeIn Hamachi Tunneling Engine (Hamachi2Svc) - LogMeIn Inc. - C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2.exe
O23 - Service: Hotspot Shield Service (hshld) - Unknown owner - C:\Program Files (x86)\Hotspot Shield\bin\openvpnas.exe
O23 - Service: Hotspot Shield Routing Service (HssSrv) - AnchorFree Inc. - C:\Program Files (x86)\Hotspot Shield\HssWPR\hsssrv.exe
O23 - Service: Hotspot Shield Tray Service (HssTrayService) - Unknown owner - C:\Program Files (x86)\Hotspot Shield\bin\HssTrayService.EXE
O23 - Service: iPod-Dienst (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: mysql - Unknown owner - c:\xampp\mysql\bin\mysqld.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: OpenVPN Access Client (OpenVPNAccessClient) - Unknown owner - C:\Program Files (x86)\OpenVPN Technologies\OpenVPN Client\core\capiws.exe
O23 - Service: OpenVPN Service (OpenVPNService) - Unknown owner - C:\Program Files (x86)\OpenVPN\bin\openvpnserv.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies, Inc. - C:\Program Files (x86)\WinPcap\rpcapd.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Sandboxie Service (SbieSvc) - SANDBOXIE L.T.D - C:\Program Files\Sandboxie\SbieSvc.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: TeamViewer 6 (TeamViewer6) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version6\TeamViewer_Service.exe
O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: XAMPP Service (XAMPP) - Unknown owner - C:\xampp\service.exe

--
End of file - 14589 bytes

[!lkay]

Erstmal versuchen, via TaskManager die .exe zu beenden? (Falls es eine .exe ist, die läuft) Danach abgesicherten Modus starten lassen und mal versuchen mit einem Anti-Viren Programm zu löschen.

[dGL]

Geh in den Abgesicherten Modus, und setz dein PC soweit zurück, dass du dir sicher sein kannst, das du da noch kein Virus hattest.
Sollte die beste Methode neben dem Formatieren sein.

Mfg

[rVs14]

Geh in den Abgesicherten Modus, und setz dein PC soweit zurück, dass du dir sicher sein kannst, das du da noch kein Virus hattest.
Sollte die beste Methode neben dem Formatieren sein.

Mfg

Sorry, ich steh auf dem Schlauch.

Wie setzt ich den PC zurück?

[dGL]

Hast du Windows 7?
Wenn ja

Start -> Systemsteuerung -> System und Sicherheit -> Wartungscenter -> Wiederherstellung

Oder gib einfach ins Startmenü "Wiederherstellung" ein